Profile Title
Admin Support Specialist || Medical V.A
In Davao del Sur, PhilippinesAbout Me
Experienced and tech-savvy Virtual Assistant with a strong background in customer service, appointment setting, and administrative support. Dedicated to optimizing workflow, improving customer satisfaction, and streamlining operations. A results-driven professional recognized for outstanding communication, problem-solving skills, and efficiency in handling client needs.
EDUCATION
AMA Computer Learning Center
Davao City, Philippines
Bachelor of Business Administration (BBA), Business
(2017-2021)
WORK EXPERIENCE
Customer Support Representative
(Inbound) Teleperformance ,Davao City
(2019-2022)
General Virtual Assistant (Part-Time)
Freelancer (2020-2021)
Email Support Representative
Awesome OS Davao City
(2022-2023)
Appointment Setter
SPLACE
(2023-2024)
Medical Intake Specialist | Baron Hospital Medical
Remote | 2024-2025
CORE SKILLS
- Customer Service & Communication
- Inbound & Outbound Calling
- Time Management & Multitasking
- Email & Chat Support
- Problem-Solving & Critical Thinking
- Organizational & Interpersonal Skills
TECHNICAL PROFICIENCY
- Google Workspace (Docs, Sheets, Slides, Forms, Calendar)
- Microsoft 365 (Outlook, Teams, Excel, PowerPoint)
- Shopify, Recharge, Zendesk, Freshdesk
- CRM Tools: Vici, CallTools, Blue Cherry
- Medical Systems:, Epaces, ReachUC, Parachute, Brightree, Integra Portal, Prism, Availity
Service Calendar
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This calendar shows your working hours available for booking by employers. When you create a promoted service,
it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request.
This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.


Involved Categories
Promoted Services
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Current Work
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Work History And Reviews
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