Profile Title
Admin Support Specialist || Appointment Setter
In Davao del Sur, PhilippinesAbout Me
Dynamic General Virtual Assistant with 5 years of international customer support experience, including top performance at Teleperformance PH, where I managed hotel reservations and internet activations for brands like Expedia and Comcast.
My role as an Email Support Representative at Awesome OS honed my skills in handling global inquiries with care. Recently, I excelled as an Appointment Setter, scheduling evaluations for solar panel installations across America. With strong communication, active listening, and technical skills, I’m well-equipped to provide exceptional virtual assistance and streamline operations for clients.
EDUCATION
AMA Computer Learning Center
Davao City, Philippines
Bachelor of Business Administration (BBA), Business
(2017-2021)
WORK EXPERIENCE
Customer Support Representative
(Inbound) Teleperformance ,Davao City
(2019-2022)
General Virtual Assistant (Part-Time)
Freelancer (2020-2021)
Email Support Representative
Awesome OS Davao City
(2022-2023)
Appointment Setter
SPLACE
(2023-2024)
SKILLS
- Strong Communication Skills
- Time Management
- Technical Skills
- Foreign Language Proficiency
- Interpersonal Skills
- Organizational Skills
- Inbound and outbound calling
- Google Drive ( Docs, Sheets, Slides, Forms)
- Gmail
- Google Calendar
- Canva
- Microsoft (Outlook, Teams, Calendar)
- Shopify
- Recharge
- Zendesk
- Vici
- CallTools
- Freshdesk
- BlueCherry
Service Calendar
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X
This calendar shows your working hours available for booking by employers. When you create a promoted service,
it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request.
This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.
Involved Categories
Promoted Services
Attachments
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Resume Resume ALDREN CRUZ MARABULAS (16).pdf
Current Work
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Work History And Reviews
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