A meticulous professional with well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls. Effectively able to meet set deadlines and process information through well-honed research skills

E D U C A T I O N

UNIVERSIDAD DE MANILA

Human Resources Management Major in Culinary/ Undergrad

(2013-2016)

ESTEBAN ABADA HIGH SCHOOL

(2010-2014)

S K I L L S A N D E X P E R T I S E

• E-mail handling
• Customer Service
• Technical Support
• Chat Support/ Moderator
• Effective Communication
• Critical Thinking
• Calendar & Meeting Scheduling
• Forms, Mail, Calendar, Slides
• MS Office (Word, Excel, PowerPoint
• Outlook)
• Appointment Setter
• Travel Specialist
• Booking Specialist

W O R K E X P E R I E N C E

Photoline Enterprises Corporation

2016-2016

• Photographer
• Photo Editor

IKO’S Breads and Cakes

(2016-2017)

• Merchandiser
• Sales Agent

Humantouch Entertainment

(2017-2019)

Proffessional Dancer

• Back up dancer to Television Artist
• Dancers in Events and Concerts

Continuum Global Solutions

Customer Service Representative

(2019-2021)

• Inbound Calls
• Chat Support/ Moderator
• Booking Representative for Hotels and Cars for Hotwire USA

Intelassist Inc

Customer Service Representative

(2023-2024)

• B2B Back Office Escalations
• Administrative Service
• Email Handling
• Coordinating with Corporate and Tracking warehouse deliveries for Electrolux US Appliances

Virtual Assistant/ Freelancer

(2023-2024)

• Data Encoder
• Inputting data to the website that the client owned and checking all information if correct

Virtual Assistant/ Freelancer

(2024-2024)

• Data Encoder
• Inputting data to the website that the client owned for Local Authorities in UK
• Receiving Outbound Calls
• Email Handling