I have 5 year of experience in accounts receivable specializing in billing and cash apps. 

Dedicated Accounts Receivable Specialist with 5 years of experience in cash application and billing. Skilled in accurate payment processing, invoice reconciliation, and dispute resolution, ensuring smooth financial operations. Proficient in ERP systems such as SAP.

Known for improving payment processing efficiency, reducing unapplied cash, and enhancing customer relationships. A detail-oriented professional with excellent analytical and problem-solving skills, dedicated to optimizing AR operations and supporting overall financial health.

WORK EXPERIENCE

Accounts Receivable Associate – Cash Applications / Billing (2019 - 2025)

Cash Applications (2023 - 2025)

• Managed the posting of daily cash receipts and ensured they were accurately applied to customer accounts.

• Worked with the collections department to follow up on overdue payments.

• Processed and reconciled high-volume cash applications from multiple payment channels (ACH, wire transfers, credit cards, and checks) using ERP systems like SAP and Oracle.

• Assisted with month-end close by preparing reconciliation reports and ensuring all accounts were accurately recorded.

• Provided excellent customer service by addressing concerns and offering resolutions for payment-related issues.

Billing Specialist (2019 - 2022)

• Managed the end-to-end billing process, ensuring invoices were issued accurately and on time using Oracle.

• Resolved billing disputes and discrepancies, working closely with customers and internal teams to maintain strong client relationships.

• Maintained a 98% billing accuracy rate, reducing errors and ensuring compliance with company policies.

• Assisted in process improvement initiatives that streamlined the invoice reconciliation process, reducing processing time by 20%.

• Prepared and reviewed customer invoices, ensuring accurate billing information.

• Handled inbound calls, emails, and chat inquiries regarding billing and account issues.

EDUCATION

Laguna State Polytechnic University (2015 - 2019)

• Bachelor of Science in Business Administration - Major in Financial Management

INTERNSHIP

• On-The-Job Training at Landbank of the Philippines - San Pablo Branch (300 hrs)

  • Assisted verifier in reviewing required supporting documents from customers.

  • Performed clerical duties, including organizing customer documents.

• CSR Associate at The Results Company Manila Incorporated (600 hrs)

  • Assisted in financial account management.

TRAININGS AND CERTIFICATIONS

• Freelance Academy Virtual Assistant Training – Bookkeeping (QuickBooks Online) - January 25, 2025

• Excel Academy – Excel Mastery - January 27, 2025

SKILLS

• Cash Applications & Payment Processing

• Billing & Invoicing

• Customer Service Excellence

• Proficient in MS Office Suite & Google Suite

• Excellent Data Entry & Recordkeeping

• Proficient in ERP & Financial Software (SAP, Oracle, QuickBooks)

• Dispute & Issue Resolution

• Quick Learner

• Loyal & Discreet (Maintain Confidentiality)