Store keeper:

• Receiving, storing, and issuing stock items.
• Maintaining accurate inventory records.
• Organizing and labeling storage areas for easy access.
• Conducting regular stock counts and audits.
• Collaborating with suppliers and vendors to ensure timely delivery.
• Ensuring compliance with safety and quality standards.
• Assisting with the layout and organization of the store.                                                                   

Cashier 

• Processing customer purchases and handling cash, credit, and debit transactions.
• Providing accurate change and receipts.
• Maintaining the cleanliness and organization of the checkout area.
• Answering customer inquiries and addressing issues or concerns.
• Scanning items and ensuring pricing accuracy.
• Assisting with inventory management as needed.
• Collaborating with team members to enhance customer service                                                  Customer Service Representative         
• Processing customer purchases and handling cash, credit, and debit transactions.
• Providing accurate change and receipts.
• Maintaining the cleanliness and organization of the checkout area.
• Answering customer inquiries and addressing issues or concerns.
• Scanning items and ensuring pricing accuracy.
• Assisting with inventory management as needed.
• Collaborating with team members to enhance customer service.                               

Experience

Store Keeper

Big Mart, Kathmandu

(February 2021 – July 2021)

• Managed inventory by organizing stock, tracking supplies, and ensuring product availability
• Assisted in receiving and processing incoming shipments, verifying accuracy against invoices
• Maintained a clean and organized store environment to enhance customer experience.

Cashier

Syakar Trading Private Ltd, Kathmandu, Nepal

(September 2021 – October 2022)

• Processed customer transactions efficiently and accurately while providing exceptional service
• Handled cash, credit, and debit transactions, ensuring compliance with financial procedures.
• Resolved customer inquiries and complaints in a timely manner, enhancing customer satisfaction.

Customer Service Representative

BB Mart, Mahendranagar, Nepal

(July 2023 – August 2024)

• Provided exceptional customer support by addressing inquiries and resolving issues promptly.
• Assisted customers with product selection, enhancing their shopping experience.
• Collaborated with team members to maintain high service standards and meet sales targets.

Skills

• Customer Service: Strong interpersonal skills with a focus on enhancing customer satisfaction.
• Cash Handling: Experienced in processing transactions and managing cash registers
• Inventory Management: Proficient in tracking and organizing stock levels effectively
• Communication: Excellent verbal communication skills, facilitating effective interactions with customers and colleagues.
• Teamwork: Ability to work collaboratively in a fast-paced retail environment.