Profile Title
Virtual Assistant, Customer Service, Medical Assistant
In Cebu, PhilippinesAbout Me
- HIPAA Certified
- Can do Admin/Clerical Tasks
- Excellent organizational and time management skills.
- Proficiency in calendar management software (e.g., Microsoft Outlook, Google Calendar).
- Strong communication skills, both written and verbal.
- Attention to detail and accuracy in handling administrative tasks.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in office software (e.g., Microsoft Office suite, Google Workspace).
- Problem-solving skills and ability to handle unexpected situations.
- Professionalism and discretion in handling confidential information.
- Customer service skills for interacting with clients, vendors, and colleagues.
- Adaptability and willingness to learn new tools and processes.
- I have Time Management, I can manage my time efficiently, prioritize tasks, and meet deadlines while working independently.
- Basic Graphics Skills
- Proficient in EMR/HER-Uprise
- Proficient in Canva
- Proficient in Google Workspace
- Proficient in Microsoft Office
- Proficient in Social Media Management
- Proficient in Talent Acquisition
- An experienced Recruiter
JOB / TRAINING EXPERIENCES:
PRIVATE TUTOR
Lutopan Toledo City - June 2011-March 2015
SYKES ASIA CEBU
Customer Service Representative (sales international account) - 2015-2016
VCUSTOMER /TECHMAHINDRA CEBU
Technical Support Representative -2016-2017
CEBUSTUDY TUTORIAL LANGUAGE INCOPORATED
English Camp Instructor -June 5 , 2017 –August 18, 2017
FREELANCE ONLINE TUTOR
Client Based- November 2019 – March 31,2023
OPTUM GLOBAL SOLUTIONS
Customer Service Advocate (international healthcare account)
October 2, 2019 – November 29,2022
Successful Youth for Tomorrow International Institute
(Taungoo, Myanmar)
Head Instructor (online) -December 26, 2022- April 19,2023
HELLO DAISY - Parents Organization (Beijing China)
Recruiter/Teacher Lead Trainer/Human Resource Manager (online)
December 12, 2022- April 19,2024
Transmedd Medical Services
Virginia Drive Bacoor -Clinical Support Technician
April 2024-August 2024
CERTIFICATES:
Health Insurance Portability and Accountability Act
VA Global Academy – April 12,2024
Teaching English as a Foreign Language / TEFL
TEFL Professional Development Institute 120-HOURS
Teaching English Speakers of Other Languages / TESOL
International Academy 120-HOURS
Real Estate Certificate of Training
Merit Real Estate Provider and Services INC.
Provider Accreditation No.2019-031 - (Total: 12 Credit UNITS)
WAYS TO IMPROVE YOUR COMMUNICATION (SPEAKING) SKILLS
(Successful Youth for Tomorrow International Institute) Speaker/Facilitator (07/29/2023)
In-Service Training for Teachers: Empowering Educators
(Schildknecht School Inc) Speaker/Facilitator (07/22/2024)
National Certificate II - CAREGIVING
National Certificate II - HEALTHCARE SERVICES
National Certificate III - BOOKKEEPING
Certificate of Completion
Introduction to Front Office Services
(E-TESDA ONLINE PROGRAM)
Service Calendar
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This calendar shows your working hours available for booking by employers. When you create a promoted service,
it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request.
This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.
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