Welcome to your gateway to exceptional online presence and efficiency! :))

Let's dive into what I can offer you: 
* REAL ESTATE ADMIN VA
* EMAIL & CHAT SUPPORT - 5 years solid experience in customer service with prompt and professional email and chat support.

SOCIAL MEDIA EXPERTISE:
* FACEBOOK PAGE MANAGEMENT: Transform your Facebook presence into a thriving hub of engagement and interaction. 
* FACEBOOK ORGANIC FOLLOWER: Cultivate a loyal following through authentic, organic growth strategies.
* FACEBOOK ACCOUNT MANAGEMENT: From content creation to community engagement, leave your Facebook account in expert hands.
* INSTAGRAM MANAGEMENT: Curate an Instagram feed that captivates and inspires, driving meaningful connections with your audience.

PROFESSIONAL SKILLS

• Attention to detail
• Light Graphic Design
• Content Moderation
• Appointment setting
• Efficient Multitasking
• Product Researcher
• Adaptability & Flexibility
• Strategic Problem-Solving
• Email & Chat Support
• Social Media Management
• Email & Calendar Management
• Clear Communication on Policy Violation

SOFTWARE EXPERIENCE

• CANVA
• GSUITE
• MICROSOFT
• NOTION
• OUTLOOK
• DROPBOX
• ASANA
• TRELLO
• DISCORD
• SLACK
• WEBEX
• CAPCUT
• TIKTOK
• FACEBOOK
• INSTAGRAM
• ZOOM
• TEAMS
• FLODESK
• MONDAY.COM
• TRREB/MREB
• CALENDLY
• SKYPE

TRAININGS ATTENDED

• DM Appointment Setting
• AMAZON Product Research
• Social Media Management
• Human Resource / Recruitment General
• Virtual Assistant Training
• Canva Editing / Digital Products

WORK EXPERIENCE

WORK EXPERIENCE
EMAIL & CHAT SUPPORT SPECIALIST
WIPRO Inc. | September 2018 – March 2024

• Moderated Facebook Marketplace for fraudulent activities, labeling illicit items
• Oversaw Facebook Risk & FB Ads Payment
• Accounts, ensuring policy compliance.
• Managed FB SCAMS account, addressing potential scams
• Provided user support on policy inquiries and escalations
• Handling contents on FB Marketplace; B2B & B2C

SOCIAL MEDIA MANAGER / APPOINTMENT SETTER
We Whiten Teeth Company | April 2023 – Oct 2023

• Created contents and stories in Instagram
• Proactively reached out to potential leads through direct messages and comments.
• Used organic methods to engage potential leads on Instagram and other platforms.
• Established streamlined methods for scheduling appointments to optimize productivity.

ADMIN ASSISTANT - REAL ESTATE
VIRTUALLY AGENCY | May 2024 - Sept 2024

• Transaction Coordination
• Property Listings & Marketing
• Document Preparation & Management
• Appointment & Schedule Management
• Client Follow-Up & CRM Management
• Social Media & Digital Marketing

EDUCATION
SAINT JOSEPH COLLEGE - MAASIN CITY S.Y. 2013-2017
Business Administration - Major in Human
Resource Development Management