Profile Title
Game Changer
In Cebu, PhilippinesAbout Me
I am flexible enough for any challenges, self motivated and goal-oriented and has determanation to succeed.
A dedicated professional transitioning from a successful career as a Call Center Agent to a Virtual Assistant. With 3 years and 5 months of experience in managing high-volume calls, resolving customer inquiries, and delivering exceptional service, I bring a wealth of skills and a client-focused mindset to my new role.
Experience
- Customer Service at CONTINUUM | Chat Support (Sep 2022 - March 2023)
- Technical Support at CONCENTRIX | Voice (Aug 2023 - Jan 2025)
- Customer Service Representative at TELEPERFORMANCE | Chat Support (Jan - Aug 2022)
- Customer Service Representative at AMAZON | Voice (Oct - Dec 2021)
- Service Crew at JOLLIBEE Ayala (TOPSERVE SOLUTIONS) (Aug 2017 - Oct 2021)
Education
- University of Cebu - Banilad Campus (2017 - 2018)
- Bachelor of Science in Business Administration
- Lamac National High School (2010 - 2014)
- Lamac Elementary School (2004 - 2010)
Skills & Expertise
- Management Skills
- Creativity
- Customer Relationship Management
- Negotiation
- Critical Thinking
- Leadership
Languages
- English
- Cebuano
- Filipino
Service Calendar
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This calendar shows your working hours available for booking by employers. When you create a promoted service,
it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request.
This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.
X
This calendar shows your working hours available for booking by employers. When you create a promoted service,
it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request.
This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.
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