I am an experienced General Virtual Assistant skilled in financial planning, invoice processing, customer service, telephone operations, front desk management, reservations, and recruitment. I also have basic abilities in video and graphic editing and copywriting. I’m organized, detail-oriented, and adept at multitasking, ensuring smooth operations across various administrative and creative tasks to support business productivity and client satisfaction.

Work Experience

Financial Planning Assistant

Integro Private Wealth | Oct. 2023 - Aug. 2024

• Generate Financial Reports
• Schedule Meeting Appointments
• Update financial details of the client
• Call Fund providers / Product research

Invoice Processor

Provider Choice | Jan. 2022 - Oct. 2023

• Inputting invoice details into accounting or financial software systems.
• Maintaining organized records of all processed invoices and payments.
• Respond emails to clients

Customer Service Representative

Teletech Cebu | March 2021 - Jan. 2022

• Help customers track or modify orders,  resolve delivery issues, and provide updates.
• Answer telephone inquiries and complaints from customers

  Telephone Operator

bai Hotel Cebu | Sep. 2019 - Sep. 2020

• Answer phone calls and assist general inquiries from guests
• Administrative tasks, data entry, book a room reservation, assist guest requests

 Reservations Officer / Front Desk Officer

Quest Hotel Cebu | June 2016 - Aug. 2019

• Book a room reservation, process payments, answer phone calls, provide packages and make a sale
• Assist guest check in/out, process payment, issue room