Profile Title
Customer Service Representative / Freelancer
In Laguna, PhilippinesAbout Me
I am looking for opportunities that can help me grow with my skills professionally and personally. I seek a dynamic work environment that fosters professional growth and encourages success, allowing me to effectively apply my skills and knowledge.
WORK EXPERIENCE
Verticurl - Appointment Setter-2021-2024
Provide valuable assistance to the sales team of a company by reaching out to potential clients, initiating contact, and arranging appointments for them to engage in discussions with interested prospects
SMW Contemporary Communications- 2020-2021
Appointment setter/sales representative
As an appointment setter, we proactively reach out to leads through cold calls, introducing our company's offerings, addressing inquiries, and gauging interest to schedule appointments for further discussions, ensuring effective communication and client engagement
DAD JIMS DINNER & RESTAURANT-June 2019 - Dec. 2019
Overseeing restaurant operations, managing staff, ensuring exceptional customer service, and maintaining a smooth dining experience.
MARTHA’S BLEND & COFFEE SHOP- 2016-2017
Crafting delicious coffee beverages, providing excellent customer service, and maintaining a welcoming atmosphere for clients.
WFH Enrollment Center Forgiveness Program-2019-2020
Live transfer call/voice account
It involves transferring calls from clients to specialized agents while also verifying and prequalifying the information provided by the company's potential customers, ensuring accuracy and efficiency in the process
April 2019 to Sept. 2019
Global Food Solutions - Checker
Responsible for quality assurance, inventory management,
2017-2019
RYAD Saudi Arabia - OFW COOK
Tasked with preparing and cooking meals, ensuring food quality and safety.
Head waitress/Assist. Supervisor
Barista
SKILLS
- Proficient problem solver
- Exceptional time management abilities and adeptness at working under pressure
EDUCATION
Post graduate of Bachelor of Science in Hotel and Restaurant Management
1st year to 4th year
2007-2011
University of Mindanao
2011-2014
Mati National Comprehensive High School
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