I have four years of property management experience, I have developed a strong skill set in maintenance, leasing, operations, and marketing, making me a highly qualified candidate for this role. My initiative to exceed expectations in my work has been one of my greatest assets.

With a proven track record in managing all aspects of property management, I am confident that I will be a valuable addition to your company, bringing both operational expertise and exceptional commitment to the role.

WORK EXPERIENCE

Senior Assistant Property Manager
Anchor Real Estate – North Carolina
📅 April 2024 - March 2025

• Conduct applicant background screening (credit, rental, and criminal history, pet screening).

• Create leases for qualified applicants on DotLoop.

• Draft property management agreements for prospective owners on DotLoop.

• List properties on MLS and company website.

• Follow up on owner leads using FollowUp Boss.

• Execute lease and property management agreements on AppFolio, adding owners and tenants.

• Initiate lease renewals for tenants.

• Coordinate maintenance and work order requests.

• Schedule professional photographers for new properties.

• Conduct move-in walkthroughs.

• Prepare weekly and monthly property portfolio summary reports.

• Process agents’ commission bills on AppFolio and MLS.

• Communicate with owners regarding applicant approvals.

• Train portfolio assistants on new company processes.

• Monitor portfolio assistants’ work progress.

• Spearhead CRM app information migration.

Executive Assistant to the CEO
Living Simple Properties – District of Columbia (Project-based)
📅 June 2023 - June 2024

• Manage company email inquiries and concerns efficiently.

• Follow up on lead applicants and prospective owners.

• Handle incoming calls regarding resident, vendor, and owner concerns.

• Process property management agreements, lease agreements, eviction notices, and contract amendments.

• Communicate with owners regarding property projects.

• Process invoice payments for vendors and agents in a timely manner.

• Develop company SOPs for future reference.

• Accurately input data into CRM software.

• Screen applicants based on credit, criminal, rental history, and pet screening.

• Organize the property manager’s daily calendar for appointments, meetings, and showings.

• Create and organize virtual meetings with prepared agendas.

• Take detailed notes during meetings and showings.

• Train newly hired virtual assistants.

• Monitor and manage company property listings on the website.

Property Specialist
KeyOpp Property Management – California
📅 November 2021 - January 2023

• Support property management, leasing, maintenance, and marketing teams.

• Coordinate maintenance concerns between residents and vendors until completion.

• Purchase replacement appliances or upon owner request.

• Process vendor invoices promptly.

• Negotiate project costs/estimates with vendors and suppliers.

• Create resident communication letters for announcements and violations.

• Compile monthly Google Reviews for company feedback.

• Handle customer service professionally.

• Manage high-volume company emails with timely responses.

• Develop SOPs to standardize processes and improve productivity.

• Assist Lead Leasing Specialist in drafting lease contracts.

• Screen applicants based on credit, criminal, rental history, and pet screening.

• Consistently update prospect leads.

• Upload property details and images to the website.

Executive Assistant to the General Manager
The Carmen Hotel – Local Employment Supporting an Arab Executive
📅 June 2019 - September 2019

• Manage the GM’s calendar, including meetings, appointments, events, and travel schedules.

• Handle GM’s personal email and respond appropriately on his behalf.

• Answer and direct office calls from various departments.

• Take detailed notes for meeting minutes.

• Draft and distribute memorandums from the GM’s office.

• Assist in resolving escalated guest concerns by providing high-level customer service.

• Oversee hotel events and projects.

• Liaise between the GM’s office and other hotel departments to ensure guest satisfaction.

• Review monthly employee payroll from the finance department.

• Maintain organized data records.

• Meet with vendor suppliers on behalf of the GM.

• Conduct daily roving inspections of hotel premises.

EDUCATION

Bachelor of Business Administration, Major in Business Management
Ateneo de Naga University – Naga City
📅 2014-2018

SOFTWARE & TOOLS

• Property Management & CRM: Buildium, Trello, LeadSimple, AppFolio, MLS, FollowUp Boss, DotLoop, PetScreening, Aptly, ClientBay, Tenant Turner, RentVine, Rent Sign.

• Administrative & Communication: Google Drive, Formsrus, Rentometer, Google Voice, Google Space, Zipform, Gmail, Outlook, Stream.

• Other Tools: Adobe Acrobat, Excel, Word, Slides, 8x8, Slack, DocuSign, Zillow, Matterport.

HARD SKILLS

✔ Executive Assistance (Virtual & Actual)
✔ Administrative Support
✔ Customer Service
✔ Email & Calendar Management
✔ Data Entry
✔ Property Management (Leasing, Maintenance, and Operations)
✔ Maintenance Coordination
✔ Training & Supervising Virtual Assistants