Detail-oriented professional with 5 years of experience in financial transactions, customer service, and business administration. Currently expanding my skills through online courses and eager to apply my diverse expertise in a remote work environment. I am looking for a WFH opportunity where I can contribute to a dynamic team, utilizing my organizational abilities and passion for continuous learning. I’m also skilled in Canva, CapCut, spreadsheets, Microsoft Word, PowerPoint, and research.

 

WORK EXPERIENCE

BUSINESS OWNER Sorsogon, Sorsogon

Ciel Apparel Shop 2020 - 2023

• Sourced suppliers to get the best products for my shop.
• Curated product selections based on trends and customer feedback.
• Directed photoshoots and edited photos to showcase items.
• Created social media posts, stories, and teasers to attract and engage customers.
• Managed my shop’s social media accounts, posted regularly, and interacted with followers.
• Handled customer inquiries, making sure everyone had a great shopping experience.
• Packed and shipped orders myself to ensure quality and timely delivery.

SECRETARY  

 Sorsogon, Sorsogon Beth-Thoy Fish Trader - May 2019 - Sep 2022

• Managed day-to-day administrative tasks and financial transactions, including payment reminders to the owner, ensuring everything was organized.
• Coordinated and supported communication between the owner, employees, and suppliers.
• Scheduled and coordinated business activities, ensuring efficient operations.
• Addressed and resolved issues related to logistics, payment, and suppliers.
• Managed documentation, preparation, filing and maintenance of accurate financial records and other business-related documents.
• Handled petty cash management and reconciled financial discrepancies.
• Assisted in budgeting and cost management for business operations.
• Processed and monitored business transactions, ensuring compliance and accuracy.

CUSTOMER SERVICE ASSOCIATE/ BANK TELLER                     

Makati, NCR Bank of the Philippine Islands Dec 2016 - Mar 2019

• Handled daily transactions like deposits, withdrawals, and encashments with precision, ensuring everything was accurate and by the book.
• Provided friendly and efficient customer service, assisting with account questions and resolving any issues.
• Promoted existing and new products and services, enhancing clients' experience and understanding their needs.
• Secured and balanced cash drawers daily, maintaining financial integrity.
• Assisted with account opening, closing, and updating of client information.
• Managed the reconciliation of receipts used by tellers and customer service, ensuring everything tallied with the day’s records.
• Checked ATM and other cards to ensure all released cards were properly listed and accounted for.
• Organized and assisted in monthly surprise vault counts and audits.

CORE COMPETENCIES

• Attention to Detail

• Time Management

• Organization Management

• Adaptability

• Data Entry

• Graphic Design

• Administrative Support

• Customer Service

• Social Media Management

TOOLS PROFICIENCY

• Google Workspace

• Canva

• CapCut

EDUCATION

DIVINE WORD COLLEGE OF LEGAZPI

Legazpi City, Albay

Bachelor of Science in Management and Accountancy 2012 - 2016