Experienced Work at Home Representative who is able to establish an efficient work environment based on the company’s work at home guidelines. Highly organized, goal-oriented, motivated, reliable, self-driven and fast-learner professional with strong time management and prioritization abilities. 9+ years experience as a customer support specialist, virtual/administrative assistant, quality analyst, project trainer and team lead with practical knowledge of MS office applications. 5+ years' profound knowledge of e-commerce and telecom. Employed in projects like O2, British Telecom in the telecom industry, and delivered in e-commerce for different sellers on Amazon, Shopify, eBay, Wish, and Bonanza. Skilled in 8+ ticketing systems/CRMs like FreshDesk, Zendesk, Magento, Reply Manager, Grandsales, etc. Thank you for taking the time to go through my profile and I eagerly look forward to the opportunity to work with you on your next project.