Profile Title

Admin Support Specialist || Medical V.A

In Davao del Sur, Philippines

About Me

Experienced and tech-savvy Virtual Assistant with a strong background in customer service, appointment setting, and administrative support. Dedicated to optimizing workflow, improving customer satisfaction, and streamlining operations. A results-driven professional recognized for outstanding communication, problem-solving skills, and efficiency in handling client needs.

 

EDUCATION

AMA Computer Learning Center

Davao City, Philippines

Bachelor of Business Administration (BBA), Business

(2017-2021)

 

WORK EXPERIENCE

Customer Support Representative

(Inbound) Teleperformance ,Davao City

(2019-2022)

 

General Virtual Assistant (Part-Time)

Freelancer (2020-2021)

 

Email Support Representative

Awesome OS Davao City

(2022-2023)

 

Appointment Setter

SPLACE

(2023-2024)

 

Medical Intake Specialist | Baron Hospital Medical

Remote | 2024-2025

CORE SKILLS

  • Customer Service & Communication
  • Inbound & Outbound Calling
  • Time Management & Multitasking
  • Email & Chat Support
  • Problem-Solving & Critical Thinking
  • Organizational & Interpersonal Skills

 

TECHNICAL PROFICIENCY

  • Google Workspace (Docs, Sheets, Slides, Forms, Calendar)
  • Microsoft 365 (Outlook, Teams, Excel, PowerPoint)
  • Shopify, Recharge, Zendesk, Freshdesk
  • CRM Tools: Vici, CallTools, Blue Cherry
  • Medical Systems:, Epaces, ReachUC, Parachute, Brightree, Integra Portal, Prism, Availity

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Service Calendar
?
X This calendar shows your working hours available for booking by employers. When you create a promoted service, it is automatically open for booking at any available time. If your service price is non-negotiable, then someone can book that service without your confirmation. If the price is negotiable, you will have to approve each time the booking request. This calendar can be enabled or disabled at any time, but all the services that has been booked should be provided.

Involved Categories

Promoted Services

Attachments

Current Work

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Work History And Reviews

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