I developed expertise in promoting properties and projects to a wide range of clients, both locally and internationally. This experience taught me the importance of staying up-to-date with market trends and adapting online strategies to reach diverse audiences. I successfully built and maintained social and professional networks, which aligns with the Social Media Management responsibilities outlined in the job deion.

In my role as a Technical Support Representative, I honed my technical and customer service skills. This experience has given me a unique understanding of customer needs and preferences. And as a Trade Promotion Associate at the German-Philippine Chamber of Commerce & Industry, the experience has provided me with valuable insights into market research and analysis, which will be essential in informing marketing strategies.

To further enhance my skills, I completed certification courses which equipped me with knowledge on how to create effective digital marketing campaigns using various tools; analyzing performance using tools such as A/B testing; developing targeted advertising strategy through targeting by audience demographics or interests; crafting compelling messages through storytelling techniques like narrative structures that connect emotionally resonant themes within advertisements.

EDUCATION

Lyceum of the Philippines University - Manila (2017-2019)
Senior High School - With Honors

Far Eastern University - Manila (2019-2024)
Bachelor of Arts in International Studies - Major in Development & Cooperation

CAREER OBJECTIVE

With a strong foundation in diverse work experiences, I am excited to transition into the digital marketing field, where I can utilize my skills in market analysis, customer service, and strategic communication to drive campaign success while expanding my knowledge and expertise in the latest digital trends and technologies.

SKILLS

• Collaboration
• Adaptability & Time Management
• Report Writing & Presentation
• Market Research
• Sales & Marketing Strategy Development
• Brand Promotion
• Content Creation
• Customer Service & Support

EXPERIENCE

Teleperformance EDSA (2019)
Technical Support Representative

• Help clients solve their device, internet, and phone service issues.
• Assist customers with their billing disputes.

Robinson’s Land Corporation (2023)
International Property Specialist

• Promote and offer developer’s projects and properties.
• Keep pace with real estate market trends.
• Work on various online strategies to reach a wide range of clients locally and internationally.
• Build and maintain social and professional networks.

German-Philippine Chamber of Commerce & Industry (2022)
Trade Promotion Associate

• Conduct Germany Trade and Investment research.
• Research ongoing public and private projects.
• Assist in business delegations tasks.
• Handle business-to-business inquiries.

CERTIFICATIONS

Google Digital Marketing and E-Commerce

• Assess for Success: Marketing Analytics and Measurements (DTI Sponsored - 2023)
• Foundations of Digital Marketing and E-Commerce (DTI Sponsored - 2023)
• Think Outside the Box: Email Marketing (DTI Sponsored - 2024)
• Attract and Engage Customers with Digital Marketing (DTI Sponsored - 2024)
• From Likes to Leads: Interact with Digital Customers Online (DTI Sponsored - 2024)
• Satisfaction Guaranteed: Develop Customer Loyalty Online (DTI Sponsored - 2025)
• Make the Sale: Build, Launch & Manage E-Commerce Store (DTI Sponsored - 2025)
• Google Analytics for Beginners (Google Academy - 2022)
• Advanced Google Analytics (Google Academy - 2022)
• Foundations of User Experience (UX) Design (DTI Sponsored - 2023)