Jean-Baptiste Heckert Vancouver [email protected] Education:Bachelor's Degree in Gastronomy and Restaurant Management from the Institut Paul Bocuse cursus des Arts Culinaires et Management en Restauration 2013 Graduated in Vancouver – Canada – International program 2011 Professional Skills:Great communication skills over the phone and in front of the client. Positive attitude driven by a natural will for sales.Great overall understanding of the client's needs to deliver the best product that will best fit the client.Preorganise my potential sales by studying my client's potential needs to attempt the best sale that would fit him the best. Maintain a good comunication with the team Make sure all the safety rules are being taken seriously.Active participation to daily shift breafings by sharing ideas and suggestionsTeam playerBilingual in French - English Working Experience:• Marmite et Tirebouchon in Nouméa• Fairemont Hotel in Edmonton• The Paul Bocuse's estaurants• Gusto de Quatro in Vancouver About me: I am a great team player and love what I do and share it with others to creat the best client satisfaction. I believe communication and team work combined with the understanding of the costumer's needs are the keys for a great sale.