I have been in the Customer Support field even before I started real work, I was a working student. I was in the BPO industry for more than 3 years in Customer support. I have been in the Virtual world for more than 3 years now, mainly in the Real Estate Industry as a Virtual Assistant/Customer Support. I believe in the skills that I have but I am also willing to be taught and learn new things.

WORK EXPERIENCE

Administrative Assistant

ORANGE PROPERTY MGT JULY 2023-JUNE 2024

• Efficiently manage and organize the email inbox to ensure timely responses and appointments and forward to designated people
• Receive inbound calls for available properties and other tenant/prospect inquiry
• Make outbound calls to schedule tenants & technicians for maintenance
• Manage spreadsheet for Late Payments Coordinate with tenants for payment

Administrative Assistant

SDF CAPITAL, LLC MAY 2022 - JUNE 2023

• Make cold calls to seller/buyer
• Coordinate with Sellers, Buyers & Attorney for documents needed/lacking
• Send out contract to Seller, Buyer & Attorney via Docusign
• Update CRM, Spreadsheet and Podio

Administrative Assistant

BRIVITY- JUNE 2021-MAY 2022

• Make cold calls for New prospects,FSBO & Expired leads
• Create Listing Alerts & Market Report Provide General Administrative support Manage CRM
• Schedule appointments and viewing Respond to customer’s inquiry
• Email management Text,call & email follow-ups

Administrative Assistant

jJ & A HOMES  -NOV. 2018 - MARCH 2020

• Manage Accounts Call storage owners
• Process Zoning Verification Underwriting Tasks
• Basic Skip Tracing
• Take memos and maintain files Answer calls from prospective clients Adhoc Task

SKILLS

• Cold Calls
• Email Management
• Administrative Task
• Data Entry
• CRM Management
• Customer Service Support