I am a customer-focused and results-driven account manager who utilizes an analytical approach to carefully understand customer needs and decision-making criteria to diagnose buying behaviour. I develop and propose cost-effective solutions that will improve business results for the company I work for and for the customers I manage. My formal education in the science of Chemistry provides me with the necessary framework which enables me to understand and apply fact-based analytics to the sales process, customer management practices, and overall business management disciplines across a wide variety of industries and various channels of distribution. My competitive nature and disciplined approach has built me a track record of driving performance, growth and profitability. I employ effective strategic thinking to recognize and maximize opportunities to exceed financial and stakeholder expectations. With this, I am able to integrate an unique set of skills, attributes and characteristics with my strong interpersonal and communication skills to build and foster value-based relationships with clientele and team members. These relationships are the cornerstone of my commitment to excellence and advancing business development. Specialties: Negotiating and Vendor Contract Management Sales Analytics Customer Management and Service Brand Management Client Acquisition and Retention Strategies Client Management Strategies Industry & Market Research & Analysis