Professional Summary Network Administrator with eight years’ experience seeking to secure the position of Senior System Administrator or Project Manager in an established organization. Highlights • Overseeing the daily operations of the IT infrastructure. • Meeting and exceeding all company set operations and goals. • Developing and implementing budgets and directly overseeing the department inventory. • Preparing daily reports for the supervisor and senior management • Work with 3rd party vendors and customers to resolve hardware and software issues • Managing the Windows and Network Support Service Team for Canada • Training and development of tier one support staff • Testing and recommending appropriate hardware standards • Maintaining IT documentation to a high standard • The ability to provide 1st, 2nd and 3rd level support in French and English • Experience administering and maintaining a global enterprise network Computer & Technical Skills • Platforms and Operating Systems: Windows Server 2000-2008, Windows XP, Windows 7, VMware ESX and ESXi • Software: Microsoft Office 2003-2010, SharePoint 2007-2010, JD Edwards, Sophos Anti-Virus, Symantec Backup Exec 2010, Blackberry Server 4.2, • Administer Borderware Email gateway and Sonicwall Firewall-VPN • Enforces IT security best practices • Skilled in Network system analysis and Network design • Experience in working with network topologies such as TCP/IP, HP switches, DHCP, VPN • Knowledge of SBS 2003-2008, Exchange 2007-2010, IIS 6.0/7.0 SQL 2005-2008, Oracle 9i, Citrix Access Gateway, SAN and NAS storage devices • Experience with managing an IT budget, administration, financial planning and expenditure which includes filing invoices, and ensuring support renewal contracts get addressed