Profile Title
Customer Support Specialist and Virtual Assistant
In Batangas, PhilippinesAbout Me
I have over eight years of experience in the BPO industry and five years in freelancing. My roles have primarily focused on customer support, where I've honed my adaptability, problem solving, and communication skills. My experience spans working with diverse clients, managing complex tasks, and delivering exceptional service. I thrive in dynamic environments and am committed to continuous learning and professional growth.
EDUCATION
INFORMATION &INDUSTRIAL INSTITUE OF TECHNOLOGY
Bachelor of Science in Information Technology
(2005-2007)
LANGUAGE
Filipino
English
COMPUTER SKILLS
Office Suites, Communication Tools KHLOE LILANG Virtual Assistant/BPO Specialist Spreadsheet, Data Entry, Email Management
ACHIVEMENTS
INTERNATIONAL RECRUITMENT & MANAGEMENT SERVICES
WORK EXPERIENCES
BUSINESS PROCESS OUTSOURCING
TaskUs Quality Analyst/Escalation Team
(May 2018 - Feb 2020)
VIRTUAL ASSISTANT/FREELANCING
Invictus Health Group (remote)
Customer Service Manager
(Nov 2020 – Aug 2024)
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Attachments
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Resume Khloe Lilang updated.pdf
Current Work
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Work History And Reviews
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