Demonstrated history of extensive involvement in the healthcare field, best utilizing skilled experiences in medical database management within a customer service patient-oriented care role, whilst applying knowledge from many facets in a diversity of private and public government organizations. Provided high quality patient/client service in proactively clarifying concerns, delivering sound knowledge to effectively meet expectations, within a compassionate and caring environment. Well-versed, exhibiting a breadth of knowledge in database programs including: • PROMIS- Patient Record/Registration and Outcome Management Information System • pathNET- Electronic Community-based Lab Test Results • PCIS- Patient Care Information System • Excelleris Technologies- Electronic Health Care Lab Results Information System • Medinet- Medical Billing, PharmaNet, and Email Correspondence • Clinic Essentials- Office Management System: Appointment Scheduling and Billing Program • Wolf EMR, Oscar EMR, Plexia EMR, Smart Series Professional- Appointment Scheduling, Billing, Clinical Management Programs • Cerner Millenium- Electronic Health Record Database • EVE/CAIS- Patient Information System: Patient Demographic, Lab Results, Consultation Reports • IME-Centric- Customer Service Based Referral and Medical Records Database • TransDD- Transcription System • MModal Transcription- Medical Transcription for Clinical Documentation • Kroll Computer Systems Inc.- Pharmacy Management Software • Moneris Solutions- Debit/Credit Card Payment Processing System • Livelink Records Server- Records Management Database • iDataFax- Research Study Program Database • Microsoft Office (2007, 2010) • PeopleSoft- Human Resource Management Database