✦ Innovative administrator with an ability to look beyond the obvious and solve problems ☑️ Charismatic, client-centered and solutions-driven Executive Assistant and Office Coordinator with extensive hands-on, progressive experience in office management, staff development, project coordination, customer service excellence, and multilevel communications within the financial industry. Shrewd calendar manager, client-service representative, and a talented team-leader with dynamic communication and organization skills, strong administrative, writing, analytical, problems solving, customer care, accounting, and project management attributes. ☑️ Bilingual (English and Cantonese) with ability to analyze situations and effect operational change leading to improved business performance, business process improvement, and client satisfaction. Capacity to bring the organization to the top tier of the industry in terms of operational performance. ✏️ Administrative Management ✏️ Organization & Scheduling ✏️ Document Production ✏️ Business Liaison & Communications ✏️ Accounting & Database Maintenance ✏️ Financial Management ✏️ Customer Service Excellence ✏️ Efficiency Improvement ✏️ Financial Services Expert