I’m a proactive and detail-oriented Virtual Assistant with 3 years of experience supporting professionals, startups, and small businesses. My expertise includes calendar and email management, data entry, research, customer service, hr and general administrative support.

I take pride in helping clients stay organized and focused, ensuring that nothing falls through the cracks. My work style is reliable, efficient, and flexible. I adapt quickly to your systems and needs while maintaining clear communication and confidentiality.

On Djobzy, my goal is to partner with individuals and teams who value consistency, trust, and high-quality support. If you’re looking for a Virtual Assistant who gets the job done with care and commitment, I’d love to work with you.

Let’s make your workload lighter together.

LinkedIn: www.linkedin.com/in/akosua-adom-1605252a3

Portfolio: https://drive.google.com/file/d/1yfREKg2GlWssIxTI1YJJehuHsB1tSbGt/view?usp=sharing

Professional Summary

• Detail-oriented and proactive Personal Assistant with a strong background in email management, scheduling, administrative support, and research.

• Adept at handling multiple priorities, ensuring seamless workflow, and maintaining high standards of professionalism.

• Skilled in anticipating needs, managing confidential information, and optimizing administrative processes to enhance productivity.

• Excels in written and verbal communication, organization, and problem-solving.

Experience

Freelance Virtual Assistant | Executive Assistant
Self-Employed
February 2024 – Present

• Managed inbox organization, email filtering, and correspondence, achieving a 90% resolution rate in client inquiries.

• Scheduled and coordinated 20+ meetings per month, ensuring 100% adherence to deadlines.

• Organized digital files using Google Drive and Dropbox, reducing retrieval time by 25%.

• Conducted research and compiled detailed reports, improving data-driven decision-making.

• Assisted in document preparation, proofreading, and formatting, enhancing professional presentations.

• Implemented AI automation tools to streamline administrative workflows, increasing efficiency by 30%.

Intern Virtual Assistant | Executive Assistant
GrantsInsiders (Contract)
August 2024 – March 2025

• Managed and tracked 10-15 client correspondences weekly, ensuring 98% accuracy.

• Scheduled 25+ meetings and sent timely reminders, improving attendance rates.

• Assisted with file organization and document retrieval, optimizing workflow.

• Provided support in social media management and branding, increasing online visibility.

Virtual Assistant Internship
Daniekeys Tech Hub
November 2024 – December 2024

• Organized a business trip itinerary, aligning meetings and travel schedules across different time zones.

• Conducted market and AI research, providing insights for strategic planning.

• Coordinated a Tech Conference for 500+ attendees, managing logistics and scheduling.

• Integrated Virtualization Monitoring, enhancing workflow efficiency.

Administrative Assistant
Titis Bakery and Catering Services
2020 – 2024

• Managed customer communications, responding to 50+ emails monthly.

• Coordinated meetings and event logistics, ensuring seamless execution.

• Conducted market research, identifying new business opportunities that increased customer acquisition by 15%.

Skills

Administrative & Organizational Skills:

• Email & Inbox Management

• Calendar & Schedule Coordination

• Task Prioritization & Workflow Optimization

• Travel Planning & Itinerary Management

• Document Preparation & File Management

Technical Proficiency:

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Google Workspace (Docs, Sheets, Calendar, Drive)

• AI Automation Tools for workflow efficiency

• Canva & PowerPoint for professional document design

Communication & Interpersonal Skills:

• Professional Email & Correspondence

• Report Writing & Documentation

• Stakeholder & Client Communication

• Problem-Solving & Critical Thinking

• Discretion & Confidentiality Handling

Education

• Bachelor's Degree (BBA) in Business Administration and Management
  Kwame Nkrumah University of Science and Technology
  2019 – 2021

• Higher National Diploma (HND) in Fashion Design
  Accra Technical University
  2014 – 2017

Certifications

• Virtual Assistance Professional Certification Course – ALX Africa, 2024

• AI Augmented Professional Development Skills Certification Course – ALX Africa, 2024

• Virtual Assistant Mentorship Programme – Daniekeys Tech Hub, 2024

Language

• English

References

• Available upon request.

• https://www.vacanciesinghana.com/job/personal-assistant-1738343246-679d034eb26fb