I provide high-level administrative support to senior leadership by managing schedules, coordinating projects, and streamlining communication. As an Executive Assistant, I involve my self in handling confidential information, preparing reports, and ensuring smooth day-to-day operations. Strong organizational, communication, and time management skills are my specialty which is essential for success in this fast-paced, dynamic environment.
 

Experience

Wing AI Technologies Executive Assistant

Apr 4, 2022- Sep 30, 2024

• Delivered comprehensive administrative support to senior executives by effectively managing complex schedules and coordinating meetings to optimize their time.
• Streamlined communication across departments, fostering collaboration and enhancing operational efficiency to support strategic business initiatives.
• Oversaw day-to-day operations, enabling the leadership team to focus on high-priority projects and long-term goals.

Rack - A - Tiers Executive Assistant June 2016 - March 2022

• Managed schedules, coordinated meetings, and facilitated communications for senior leadership, ensuring seamless daily operations.
• Streamlined administrative processes to enhance efficiency and effectiveness in business functions.
• Assisted with project coordination to support strategic initiatives and drive business growth.

Comcast - Teleperformance Operations Team Supervisor April 2013 - May 2016

• Oversaw daily operations and managed a team, ensuring optimal performance and exceptional service delivery.
• Implemented process improvements and monitored key metrics to drive efficiency and enhance operational effectiveness.
• Fostered a collaborative environment that boosted team productivity and significantly improved customer satisfaction.

Linksys - Concentrix Corp Technical Support Representative Sept 2010 - March 2013

• Delivered exceptional customer service by troubleshooting and resolving technical issues related to networking products and services, ensuring a seamless user experience.
• Assisted customers with setup, configuration, and maintenance, fostering long-term relationships and enhancing customer satisfaction.

Expertise

• Management Skills
• Communication
• Project Management
• Problem Solving
• Decision-Making
• Confidentiality & Discretion
• Tech-Savvy
• Critical Thinking
• Leadership
• Attention to Detail