Are you worried about protecting your brand's reputation and building trust online? Now, maintaining a positive online image is totally unavoidable. So, not sure where to start? 🤔

I’m here to help! Together, we can craft a powerful reputation management strategy that safeguards your brand and turns challenges into opportunities. 💪

Who am I? 🔥

Born in Bangladesh, I have a deep passion for reading books, journals, and magazines, and staying engaged with the activities of my LinkedIn connections. I’m an Online Reputation Manager with a deep interest in research, technology, history, and literature. My diverse interests fuel my approach, blending creativity with analytical thinking. 📚🔍💻

Business-wise 💪

My mission is to protect and enhance your online presence. I specialize in curating digital strategies that keep your brand respected and trusted. But how? 🤔

By listening actively to understand your brand’s unique challenges.
Bringing a value-first approach to every interaction.
Using data-driven insights to craft effective, measurable strategies. ➡️🧠

What I do 🔧

Since entering the digital space, I’ve helped global brands maintain their reputation by: 🔍💡

✅ Monitoring and managing 50,000+ online mentions to protect brand integrity.
✅ Crafting strategic, empathetic responses to address issues precisely.
✅ Building and maintaining positive brand perception through consistent engagement.
✅ Identifying risks early and mitigating them before they escalate.
✅ Developing tailored reputation strategies to meet each brand’s needs.

How Can We Work Together? 🔗

If you’re looking to strengthen your brand’s online presence, here’s how I can help: 🌐📈

🔸 Reputation Monitoring: Vigilantly tracking online mentions and acting swiftly when needed.
🔸 Crisis Management: Addressing negative reviews and PR challenges to minimize impact.
🔸 Strategic Response: Crafting responses that turn crises into opportunities.
🔸 Engagement Strategies: Building a positive online presence through meaningful interactions.
🔸 Brand Perception Management: Ensuring your brand is viewed positively across digital channels.

Why Choose Me?

Because every brand has a story worth telling, and I’m here to ensure that story is heard clearly. By combining insight, empathy, and critical thinking, I help brands navigate the digital landscape and emerge stronger.

Interested? 🤝 Let’s Connect! 🔗

To protect your brand’s reputation and build lasting trust with your audience, reach out to me via email 📩 or just ping me on DM!

WORK EXPERIENCE

SMM Software LTD.

Senior Executive - Brand Reputation Manager

(February 2023 – August 2024)

MAJOR RESPONSIBILITIES

• Strategic Oversight: Developed and executed comprehensive reputation management strategies to protect and enhance the online presence of global brands.
• Crisis Response: Crafted strategic, empathetic responses to mitigate potential crises, turning challenges into opportunities and safeguarding brand integrity
• Proactive Monitoring: Managed 50,000+ online mentions across 50 digital platforms to identify risks early and prevent reputation-damaging incidents.
•  Brand Identity Enhancement: Worked closely with cross-functional teams to build and maintain a positive brand perception through consistent online engagement and reputation strategies.
• Risk Mitigation: Identified potential threats to brand reputation and implemented preventive measures to mitigate risks before escalation.
• Customized Strategy Development: Designed and executed custom reputation management strategies that align with each brand’s unique needs, ensuring optimal outcomes and sustained trust
• Digital Platform Management: Monitored and analyzed digital platforms to ensure brand consistency and address any negative trends promptly

ACADEMIC QUALIFICATION

BACHELOR OF SCIENCE

Institute of Science & Technology, National University Bangladesh

(SEPTEMBER 2017 – DECEMBER 2021)

Computer Science And Engineering (CSE)

Bangladesh

SOFTWARE, TOOLS, & COMPUTER SKILLS

• AI Prompt Engineer
• Brandwatch, Mention, Hootsuite, Sprout Social, Reputation.com
• Proficient SEO: Advanced Keyword & Meta Research
• SEO Tools: Semrush, Ahrefs, Moz, Google Search Console
• Social Mention, BuzzSumo, Talkwalker
• Excel, PowerPoint, Word
• Google Analytics, Microsoft Clarity, HubSpot
• Python, HTML, CSS
• Google My Business, Google Ads, Google Tag Manager