Hi there! I'm MJ a dedicated Customer Service/Sales Representative with over 10 years of experience handling customer inquiries, resolving customer concerns, and prioritizing positive customer experience.

I'm committed to delivering prompt, courteous, and effective customer assistance. Eager to contribute to customer satisfaction and bring growth and success.

A service-oriented Telemarketer with a passion for providing excellent customer service. Friendly, personable, and always professional under pressure. Known for thriving in fast-paced environments.

HERE's WHAT I CAN DO FOR YOU:

✅Customer Service
-Enhance your customer interaction and deliver a top-notch support
-Respond to customer inquiries quickly and accurately
-Provide exceptional support
-Ensure positive customer experience

✅Administrative Support
-Scheduling appointments
-Email management
-Data Entry
-Generate reports to track performance and analyze trends

✅Outbound Sales Cold-Caller
-Made 350+ calls per day resulting client base growth and successful sales conversion
-Establish relationship with potential clients
-Pitch products and services
-Set appointments

✅Skills and Strengths
•Outstanding Communication
•Problem-Solving Expertise
•Close Attention to details
•Multi-tasking in Fast-Paced Environments
•Adaptable and Quick-Learner
•Complaint Resolution
•Escalation Management
•Objection Handling
•Cold Calling
•Customer Relationship Building

✅Other Services
•Data Entry
•Chat Support
•Research
•Email and Calendar Management
•Coaching and Mentoring
•Team Management

WHY CHOOSE ME:
✅ Proactive Communication: I believe in keeping clients updated and involved, ensuring were on the same page.

✅Tailored Solutions: I take the time to understand your unique needs and customize my services to provide the best results

✅Client Satisfaction: My goal is to contribute to your success. I'm committed to delivering high-quality work that exceeds expectations.

Let's connect and discuss how I can help your business thrive! I'm looking forward to collaborating with you!