FAQ for customized jobs in Djobzy

Does Djobzy have a mobile app?

We are working on the Djobzy mobile app, which will be released soon. We will inform you once it's available.

I can't log in to my Djobzy account. Can you help me?

Please make sure that you are using your correct email address and password. Click “Forgot my password?" enter the email address that you associated with and follow the instructions. If that won’t work, please email us at [email protected]. We’ll reply as soon as possible.

How to edit my profile on Djobzy?

Go to your profile page, then on the top right, click the “Edit” button. After making changes, click on the “Apply Changes” button.

Can I choose a different currency on the platform?

Currently, we only provide payments in Canadian dollars only.

Can I promote my job or service on Djobzy?

You can create a promoted service for free. Also, you can boost your job post or a service for a small price to make it appear above others on a search result page.

I have a difficulty with uploading photos or files. Could you help?

Please try this:

  1. Decrease the file size.
  2. Save the image file as JPG.
  3. Try a different browser.
  4. Try to upload another document and make sure the image quality is good enough.

If these measures won't work, please write to [email protected].

How do you handle confidential user's information?

According to our Terms & Conditions Djobzy keeps your confidential information strongly secured.

Additionally, for your security we strongly suggest:

  1. Don't share any sensitive information in the chats.
  2. Don't share your bank information with any user. For all payments on Djobzy, please use an escrow account only.
  3. Make sure your password is strong.
Can I report suspicious or unsafe behavior on Djobzy?

We encourage everyone to report any suspicious or inappropriate activity. If this happens, inform us immediately.

If you want to report a user:

  1. Go to the user’s profile.
  2. Scroll down to the bottom of the page and click “Report as Inappropriate”.
  3. Describe the problem in the opened dialogue box.
  4. Click 'Send'.
Do you have a referral program?

Yes, on Djobzy you can earn 3% passive income from every completed contract of a user invited by you. For example, you invited Isabel and she hired someone and then she paid $1000. From that $1000 you receive $30. If Isabel earned $1000, you also receive $30.

It is also beneficial for the person that you invited. When Isabel employs someone, she gets a 40% discount on her employer’s fees. And when she earns as an employee, she gets 15% off her employee’s fees.

Both passive income and discounts last 6 months from the date of invitation.

How to invite someone?

  1. Make sure you are registered on Djobzy.
  2. Sign in and open: www.djobzy.com/referral-wallet.
  3. Use any preferable input to invite your friend.

The more you refer, the more you earn on Djobzy.

Does Djobzy charge any fees?

We charge a 15% fee from employees and a 5% fee from employers. You can get a discount by taking part in our referral program.

How to Post a Job?

It takes around 2 minutes to create a job post.

  1. Go to your Employer’s account.
  2. Choose the Post a job button located in the header of our website.
  3. Put all your job details
  4. Click Publish.
How to Hire Someone?
  1. Create a Job Post.
  2. Wait to receive applications from people
    OR
    Send an invitation.
  3. Choose an employee you like, depending on rating, price and experience.
  4. You can negotiate or discuss any details related to the job through our platform’s chat.
  5. Click the Hire button.
What types of jobs are available on Djobzy?

Djobzy has limitless possibilities regarding job types. Any task that comes to your mind can become a job posting here if it complies with the laws of society, of course. Walking with the dog, babysitting, helping with daily errands, helping with moving to a new apartment - these are just examples of the thousands of tasks that you can create or apply to on Djobzy.

Can I get a refund if the job is not completed as specified in our agreement?

If your employee didn’t show up or the job was not done according to an agreement, you can request a refund. To do so, you need to start a dispute. Go to the job page and click on 'Initiate a Dispute'.

What is the process for canceling a job on Djobzy?

If the contract hasn’t started, you can cancel the job you created. Just open the job page and scroll all the way to the bottom. Click on the link 'Deactivate & Archive This Job.' Now the job isn’t available to employees anymore.

If a contract has been started and money has been deposited into the escrow account, the job cannot be canceled; it can only be disputed using the Djobzy mediation service.

Is Djobzy a free website?

It's free to create an account on Djobzy, to post a job, and apply for a job. We have a 5% fee when you pay for a service as an employer. We charge fees to develop our service, to make it as good as possible.

What differs Djobzy from other online job platforms?

Djobzy is a great choice for anyone looking for a reliable and secure platform to find and hire freelance professionals. Djobzy offers a wide range of services, from web design and development to marketing and SEO, so you can find the right freelancer for your project.

Here you can create a task out of anything in your mind to find individuals around you to come to offer a helping hand. Anyone with any talent, expertise, or extra time who is willing to perform any legal services in their jurisdiction can apply to find employment or give jobs to other people.

Additionally, Djobzy provides a secure payment system to ensure that your payments are safe and secure.

Is there a way to block unwanted messages?

Open Djobzy chat and select the person you want to block. On the conversation page, in the top right corner, click on the three-dot menu icon. In the drop-down menu, select 'Block.'

Can I hire someone for multiple jobs at once?

Yes, absolutely. Make sure your contractor confirms the ability to provide combined service.

Is it possible to hire a magician/musician/actor for a special performance?

Yes, you can hire a magician or any kind of performer for your special event on Djobzy. Just post a job with a thorough description.

How to Apply for a Job?

It takes around 2 minutes to apply for a job post.

  1. Go to your Employee’s account.
  2. Make sure your profile is updated.
  3. Search for a job through keywords.
  4. Select any job you like.
  5. Click Apply.
  6. Write an introduction letter, put your bid.
  7. Send your offer.
How to Earn on Djobzy?

Apply here for any job or task that you feel qualified for. Make sure you create a good employee’s profile by writing descriptions about your expertise, talents and services. Choose the right categories to increase your chances of being discovered by numerous employers. Get the job done successfully and get paid.

What types of services can I provide or request on Djobzy?

Djobzy makes any legal services in your jurisdiction possible. Anything that was in your mind before and you were the only person who could get it done now can be performed by a member of Djobzy for you. Djobzy can help you do things you either don’t have time, expertise, or willingness to perform with the help of an individual or a company around you. On Djobzy, you can provide a single service or multiple services combined into service packs.

How to Withdraw Money?
  1. Go to the Dashboard page.
  2. Click My Wallet.
  3. Select the amount you want to withdraw.
  4. Choose the withdrawal type.
  5. Input your Card ID.
  6. Click Request Withdraw.
What's the best way to get hired?

Increase your chances of getting hired by getting a higher verification level. The higher your verification level, the better your chance of finding the best employer. Also, increase your chances by improving your profile—add a good portrait picture, add your CV, certificates, and so on. Write a good eye-catching text about yourself.

How do I get paid on Djobzy?

You are getting paid for a completed task through electronic banking or via PayPal, thus you need to have a PayPal or bank account in order to withdraw earnings from your Djobzy Wallet to your personal account.

Do you provide any short-term jobs for students?

Djobzy allows students to get a part-time remote or nearby job. It can help a lot of students make money to help pay for their schooling, living costs, and other personal needs. Whether you are looking to develop your skills or make a positive impact in your life, there are many options available to you on Djobzy as a student.

Should I pay taxes when earning on Djobzy?

All our users pay their own taxes according to their jurisdiction without any involvement from Djobzy.

How will I know that I’m hired?

If an employer accepted your offer and paid into the escrow account, you receive a notification and email that you are hired for the job.

How long will it take to receive money that I have withdrawn

If you have withdrawn your earnings from Djobzy Wallet to your personal account, then it should take from 72 hours to 2 weeks depending on your verification level, bank and location, but usually it takes just one day.

I’m a teenager. Can I work on the platform?

Yes. If it’s not prohibited in your jurisdiction — you can. Also check which categories you can apply to and which you can not.