PhoneBox
rating-icon 0
Employer
PhoneBox

PhoneBox, Seymour Street, Vancouver, BC, Canada,

Verification Level: 4/7

Total
Contracts

3

Money
Spent

0

CAD

About the employer

We are passionate about providing the best possible customer experience by offering affordable mobile plans. Our journey has always been ...

Administrative Assistant

posted 6 months ago

Completed

Categories

Total Price

  • CAD 2 880.00 - CAD 3 280.00

Hourly Rate

  • CAD 18.00 - CAD 21.00

Expected Hours

  • 157

Project Length

  • 12 months

Description

  • Establish work schedules and procedures
  • Requisition or order materials, equipment and supplies
  • Co-ordinate activities with other work units or departments
  • Provide support to clients via Online Channels including Emails, LiveChat, and Calls.
  • Responsible for store traffic (walk-in clients)
  • Inventory management including SIM cards, Flyers, Banners as well as assisting with shipping and logistics
  • Provide support to Business partners which include Online and In-person meetings
  • Handle Admin tasks including Account Activations, Plan changes, Account Terminations and more
  • Attending meetings assigned by Department Supervisors or Manager
  • Working on small/medium size project related to Support and Admin fields along with other team members
  • Prepare and submit reports. Number auditing and management
  • Ensure smooth operation of equipment

REQUIREMENTS

 

Previous experience in sales, admin, or customer service field is a bonus

● Multiple languages, Bonus points for Japanese and Chinese Speakers.

● Detail oriented, organized, computer savvy and a multitasker

● Ability to function well in a busy and high volume environment

● Ability to work effectively, both independently and as part of a team

● Ability to consistently offer professional and engaging customer service

● Intermediate to advanced skills using a variety of computerized software packages such as Microsoft Office Suite

 

Expected Start Date: As soon as possible

Job Type: Full-time

Pay: $18.00-$21.00 per hour

Expected hours: 40 per week

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Flexible schedule
  • Paid time off
  • Store discount

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Retention bonus

Education:

  • Secondary School (preferred)

Work Location: In person

Expected start date: 2024-06-24

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