customer service clerk
posted 5 months agoCompleted
Categories
-
Customer Service Management
-
Technical Support Representative
-
Front Desk Associate or Receptionist
-
Concierge
-
Member Services Specialist
-
Call Center Agent
-
Social Media Customer Care Associate
Total Price
- CAD 40 000.00 - CAD 46 000.00
Hourly Rate
- CAD 19.00 - CAD 22.00
Expected Hours
- 2 097
Project Length
- 12 months
Description
Benefits
Pulled from the full job deion
- Dental care
- Extended health care
- Life insurance
Full job deion
Education
Tasks
Computer and technology knowledge
Security and safety
Work conditions and physical capabilities
Personal suitability
Experience
Health benefits
Financial benefits
- Education:
- Expérience:
- Secondary (high) school graduation certificate
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Database software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Criminal record check
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- 1 year to less than 2 years
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Group insurance benefits
- Life insurance
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
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