355 Burrard St, Vancouver, British Columbia V6C, CA, 
Verification Level: 4/7customer service representative - call centre
posted 6 months agoCompleted 
Categories
Customer Service Management
-
Technical Support Representative
-
Concierge
-
Front Desk Associate or Receptionist
-
Call Center Agent
-
Member Services Specialist
-
Social Media Customer Care Associate
Total Price
- CAD 3 200.00 - CAD 4 640.00
Hourly Rate
- CAD 20.00 - CAD 29.00
Expected Hours
160
Project Length
- 12 months
Description
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
Work setting
- Urban area
- Private company, corporation or industry
- Animal and natural science
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Issue receipts and other forms
- Receive and log complaints
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Perform data entry
- Provide customer service
Type of product
- Animal food
Computer and technology knowledge
- Database software
- Internet
- MS Excel
- MS Windows
- MS Office
- Spreadsheet
- Google Drive
- Shopify
Type of experience
- Call centre
Area of specialization
- Herbal medicine
Security and safety
- Reference required
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
Personal suitability
- Efficient interpersonal skills
- Excellent written communication
- Team player
- Ability to multitask
Screening questions
- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
Health benefits
- Health care plan
Other benefits
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Team building opportunities
- Transportation provided by employer
Similar Jobs
-
Tire Shop Manager
Hourly Rate: 23.00-30.00 Total Price: 920.00-1200.00 Expected Hours: 40
2504 Marine Dr, West Vancouver, BC V7V 1L4, CanadaWe are seeking a dedicated Shop Manager to oversee our Tire Business & automotive repair shop. The ideal candidate will ...
Big O Tires
-
Veterinary Assistant or Receptionist manager
Hourly Rate: 21.00-25.00 Total Price: 3350.00-4000.00 Expected Hours: 159 773 Denman St, Vancouver, BC V6G 2L6, CanadaLooking for a motivated and team-oriented person to help at a small animal veterinary clinic in downtown Vancouver. We are ...
West End Veterinary Clinic
-
Virtual Reality Customer Service Representative
Hourly Rate: 17.00-20.00 Total Price: 2670.00-3200.00 Expected Hours: 158 411 West Broadway, Vancouver, BC V5Y 1R4, CanadaThe Customer Service Representative is responsible for friendly customer interactions, setting up, cleaning and administering the equipment, and operating the cash register ...
Evolve Virtual Reality
-
Receptionist
Hourly Rate: 22.00-25.00 Total Price: 3650.00-4000.00 Expected Hours: 162 3568 W 41st Ave, Vancouver, BC V6N 3E6, CanadaActing under the supervision of the Clinic Director, the Receptionist is responsible for greeting/hosting customers at the clinic, as well as communicating ...
Groupe Dermapure Inc
