Shift Manager

Description

The ideal Shift Manager is a confident decision-maker who is ready to learn. He or she has experience in fast food and/or restaurant work and is an excellent communicator—both in written form and verbally. The Shift Manager is willing to lead a team during each shift and help train team members. Shift Managers are a critical part of our restaurant leadership team. Shift Managers work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations.

Responsibilities

• Inspire Crew members to always do their best
• Ensure guests enjoy an outstanding customer experience
• Get great results while creating a warm, welcoming place for both employees and customers
• Grow management skills in a fast-paced environment
• Foster a Team atmosphere
• Train, monitor, and reinforce food safety procedures and safe working procedures
• Manage food and labor costs
• Execute company policies and procedures
• Monitor inventory levels
• Provide proper training for team members
• Anticipate and identify problems and initiate appropriate corrective action
• Maintain fast, accurate service, provide excellent customer service and meet and/or exceed both company and customer expectations
• Maintain a professional appearance while providing excellent customer service with the Wendy’s fast food restaurant team

As Management at Wendy’s you’ll enjoy:

• Competitive Pay
• Quarterly Bonuses
• Extended Health, Dental and Rx Insurance
• Pension Plan
• Life Insurance
• Long Term Disability
• Free Meals
• Performance Evaluations Every 12 Months
• Clear Career Path and Opportunities
• 10-12 Week Training Program
• Paid Vacation and Paid Sick Time
• Employee Assistance Program

REQUIREMENTS

• Previous food/customer service experience required
• Previous supervisory experience preferred
• Flexible availability
• Strong leadership and customer service skills
• Friendly, outgoing personality
• Fluent English-speaking and writing skills
• Willingness to work on your feet
• Neat, clean, and professional appearance
• Up-beat and engaging personality
• Able to lift 35 pounds to waist level
• Willing to work a 40 - 50 hour week
• Open availability to cover opening/closing shifts throughout the 7 day work week

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