Gifted with interpersonal skills, flexible, versatile and can thrive in deadline driven environment.
Developed rapport to patients, family, and colleagues. Has proven record of reliability and responsibility,
excellent team building skills and talent for quickly mastering technology, diplomatic in dealing with
people from different walks of life. Implemented resourceful solutions to complex problems.
Demonstrated history of producing accurate timely output.

• Ad Hoc tasks
• Daily, Weekly, and Monthly Tasks.Reports
• Admin Support
• Accounts Receivable tasks

WORK BACKGROUND/TRAINING

Position: Administrative Accounts Executive / Accounts Receivable Officer

Inclusive Dates: April 2019 – April 2024

Company: Angra Wine & Spirit Importers Pte Ltd 39 Keppel Rd

Tanjong Pagar Distripark Singapore

• Ad-hoc Tasks
• Administrative Tasks (prepare monthly, weekly & daily reports)
• Accounts Receivable (Monthly SOA sending, Weekly reminders, Chase client debts via email, SMS & call)
• Accounts Payable (prepare invoices, process/offset payments to supplier invoices

Position: Administrative Assistant – Senior Admin Assistant (Australian client)

Inclusive Dates: September 2017 – March 2019

Company: Diane Pendle Inc (Local Name) Frontline Accounting (International Name) 9th Floor IBM Plaza Eastwood, Libis Quezon City

• Ad-hoc and Admin tasks
• Digital Marketer (posts articles, infographics and videos across social media platforms)
• Telecommunication officer (setup Zoiper account)

Position: Customer Service Officer – Senior CSO

Account: Bauer Media and News Life Media (Australian account)

Inclusive Dates: July 2013 – April 2017

Company: WNS 9th-10th Floor 1880 Building Eastwood Libis Quezon City

• Handles general concerns and changes in account information
• Order taking for magazine subion and checking order and payment status. Credit Application and payment processing
• Answer In-bound Calls and do Out-Bound Sales/Calls, whenever necessary
• Answer Email queries/concerns while avail or not engage on a call
• Resolves customers' concerns like complaints.

Position: Customer Care Executive / SME

Account: Fingerhut (US account)

Inclusive Dates: May 2012 – December 2012 October 2011 – January 2012

Company: Customer Philippines 3rd Flr, E-Commerce Building Eastwood Libis, Quezon City

• Shop online, order taking and checking status. Credit Application and payment processing.
• Resolves customers' concerns like complaints, credit card fraud, and the likes.
• Involves shifting/graveyard schedule.

SKILLS

• General office skills
• Computer savvy (MS Office, Basic Troubleshooting and Networking)
• Fluency in verbal and written communication
• Exhibits a positive and energetic attitude in the workplace
• Team Player
• Responds to challenges and adapts well to the working environment
• Strong analytical skills, capable of assessing conditions and implementing appropriate intervention.

ELIGIBILITY

• Nursing Licensure Examination in the Philippines (Professional) July 2011 – PASSER