Executive Virtual Assistant with extensive experience providing high-level administrative support to executives and business owners. Skilled in managing calendars, coordinating meetings, handling email communications, and overseeing travel arrangements. Efficient at project management, document preparation, and research. Known for maintaining confidentiality, excellent time management, and attention to detail to ensure smooth executive operations. Committed to optimizing workflows and allowing executives to focus on strategic decision-making.

WORK EXPERIENCE

Simple.biz - Remote

General Virtual Assistant                                                                                                                                   Oct 2023 - Sep 2024

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns
• effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing
• crucial documents.
• Implemented new communication protocols to streamline interdepartmental information flow, resulting in a 20% increase in overall efficiency and productivity.

Virtual Staffing LLP- Remote

Admin Assistant - Aug 2023 - Aug 2024

• Maintained a well-organized calendar system to keep track of deadlines, events, and appointments for optimal time management.
• Enhanced client satisfaction by providing exceptional customer service through prompt and professional
• email correspondence.
• Supported project management with task delegation, progress tracking, and deadline monitoring to ensure timely completion.
• Ensured data accuracy by performing thorough proofreading of documents before submission or
• distribution.
• Streamlined communication by managing and organizing client emails, ensuring timely responses and proper prioritization.
• Facilitated smooth business operations by maintaining and updating accurate records of company
• documents and files.
• Handled travel arrangements including booking flights, accommodations, transportation services, catering needs as needed for staff members.
• Monitored emails, organized inbox, and prioritized messages for supervisor.
• Conferred with customers by telephone, chat or email to provide information. Managed CRM input, exports and clean up.
• Supported company leaders by managing budgets, scheduling appointments and organizing itineraries

SKILLS & CORE COMPETENCIES

• Office Administration, Administrative Support, Data Entry, Computer Skills, Mail handling, Microsoft

Skills: Excel, Customer Service, Time Management, Appointment Scheduling, Customer and client relations, Meeting planning, Calendar Management, Scheduling, Research